• App Setup
• CNAME Setup
• Have you setup your CNAME?

Setting Custom Domain

App Setup

To setup your own domain name and theme colors follow the below steps:

• Login to panel using primary domain name given by vendor
• Click Partners -> branding on left side menu
• Enter your domain name in desired space. ex: my.example.com
• Name your website, will be used in all communication emails
• Title will be displayed on browser window
• Done

CNAME Setup

Login to your domain register and create an CNAME record for your domain point to

cname.eu.cpaas.bics.com

Have you setup your CNAME?

You can test that your domain is setup correctly using dig:

dig @8.8.8.8 +short CNAME my.example.com

On successfull pointing, you can able to see the results similar to below

;; ANSWER SECTION:
my.example.com.	984	IN	CNAME	cname.eu.cpaas.bics.com.
cname.eu.cpaas.bics.com.	59	IN	A	52.76.163.53
cname.eu.cpaas.bics.com.	59	IN	A	52.221.80.168

Note: Some hosting providers may take upto 12 hours to resolved the cname mapping.